The Online Auction Expert's BIBLE to Selling on eBay
TABLE OF CONTENTS


Introduction to eBay & the Online Auction Expert's BIBLE
to Selling on eBay!

PART ONE eBay for the Beginner 12
Section One The Basics: Especially for the Beginner 12
Chapter 1 Get Started on eBay in 5 Minutes

Take the First Step - Register at eBay.com
Create a Seller's Account
Sign Up for Paypal

13

13
15
15

Chapter 2 eBay Basics 101: Beginner's Guide to eBay

The eBay Auction
How to Browse eBay
eBay Language
How to Use My eBay to Keep Track of Everything
SafeHarbor
eBay Feedback
How to Find What You're Looking For
Find Something You Like?
How to Bid
Buy Your First Item
If You Have a Bad Deal
The Auction Process from Start to Finish
eBay Seller Fees
Dealing With Non-Paying bidders
Your eBay About Me Page
What About Taxes?
eBay Community & Help
What to Expect Next

16

16
16
17
23
25
26
26
29
33
37
39
42
46
47
48
48
48
50

PART TWO Your Step-by-Step Guide to Selling on eBay 52
Section Two What Should I Sell? 52
Chapter 3 What Sells on eBay

Why Do People Buy on eBay?
What Is Sold on eBay (And Elsewhere Online)?
Start Brainstorming!
Sell Your Garage Sale Items

53

53
54
58
58

Chapter 4 The Most Profitable Items on eBay

Sell Unique Items With Added Value
Why It's Critical to Find Your Niche
Turn Your Hobby into Profit
A Typical Brainstorming Session
How I Started on eBay
Are You Selling the Right Product? 10 Point Checklist

59

59
61
62
63
65
66

Chapter 5 Even More Selling Ideas & Examples

Profitable Niche Ideas & Examples
Write Your Own E-Book
Damaged or Broken Items
Is Speculation a Profitable Venture?
If You Can't Find Your Niche, Experiment!

68

68
72
73
74
76

Chapter 6 Items You CAN'T Sell on eBay

Prohibited & Restricted Items

77

77

Section Three Expert Bargain Shopping = Huge Profits 87
Chapter 7 Become an Expert Bargain Shopper

Crash Course - Bargain Shopping 101
        Rule #1: Buying Offline Is Profitable
        Rule #2: Dig Deep for High Profits
        Rule #3: Knowledge Equals Profits
        Rule #4: Try to Pay 10% or Less
        Rule #5: Be a Disciplined Buyer
        Rule #6: Build Relationships With Suppliers
        Rule #7: Keep Good Records
Bargain Shopping 201 - Local Sales
Local Auctions, Mail Order Catalogs & Online Sources
The More You Know...Online Resources

88

88
88
88
88
94
95
96
96
96
102
103

Chapter 8 Where & How to Find the Best Bargains

Bargain Outlets
Individual Sellers
Traditional Auctions
Government Auctions & Sales
Other Offline Sources
Internet Sources
Sell Items You Don't Own
Twelve Ways to Build Your Bargain Source List
Safe Online Buying Tips

111

111
116
118
119
125
128
129
133
137

Section Four How to SELL Your Products 140
Chapter 9 How to Write a Great eBay Ad

Write a Title That Grabs Your Reader's Attention
Open With a Strong Headline
Be Specific About What You're Selling
Grade Your Collectibles
Payment & Shipping Terms
Make Your Ads Easy to Read
Offer a Strong Money-Back Guarantee
Eight SALES-KILLING Habits to Avoid
Strongly Close Your Description
Include a Picture of Your Item
The eBay Ad Checklist

141

141
146
147
150
154
155
157
158
159
160
161

Chapter 10 Advanced Copywriting: How to Write to Sell

Your Unique Angle as a Seller
Write Like You Talk
Make Your Page Easy to Read!
Use Power Words that Sell, But Do So in Moderation
Effective Headlines Increase Your Sales Up to 1500%
Write for Your Target Audience
Point Out Features; Stress Benefits
Appeal to Your Reader's Emotions First
Find Multiple Ways to Say the Same Thing
Write in a Positive Tone
Answer All Possible Objections
Build Confidence to Build Sales
SALES-KILLING Mistakes to Avoid
Every Sentence You Write Should Help Sell Your Item
Get Your Masters in Copywriting!
Copywriting 101 Checklist

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162
163
165
166
167
168
172
173
174
175
175
178
179
180
181
182

Chapter 11 eBay Sellers Guide to HTML

Where to Obtain Free software
The Most Important HTML Tags

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185

Chapter 12 Increase Your Sales With Pictures

Four Step Picture Tutorial
        Step One: Take a Picture
        Step Two: Edit or Process Your Picture
        Step Three: Upload Your Picture
        Step Four: Put Your Picture on eBay
Find Pictures on the Web

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192
192
196
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199

Chapter 13 How to Comply With eBay's Rules

Prohibited & Restricted Items
Listing Violations
Additional Rules & eBay Investigations
What eBay Doesn't Investigate
How to Report Violations

202

202
202
211
214
214

Chapter 14 Listing Tips & Strategies for Maximum Profits

How to Post Your Listings to eBay
Understand the Selling Process & Fees
When to End Auctions to Maximize Profits
ID Verification
What Will Work Best for Your Item?
List Your Item to Maximize Exposure
        The Basics
        Pictures & Details
        Optional Features
        Payment & Shipping
eBay's Final Value Fees
Monitoring & Editing Your Listings
Re-listing Your Items
List to Sell Checklist

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216
217
217
219
219
220
220
222
233
236
237
238
241
243

Section Five After the Auction Ends 245
Chapter 15 Collecting Payment & Customer Contact

The Big 3 Payment Options
Using Paypal on eBay
Other Payment Options
eBay Checkout
Payment Deadlines
How to Contact Your Customers
When to Contact Your Customers
Leaving Feedback
Dealing With Bad Bidders

246

246
248
249
250
252
253
254
256
256

Chapter 16 Packaging Your Items

What Packaging Should You Use?
Padding Materials - What & How Much?
Where to Find Low-Cost Supplies
21 Rules & Tips for Safe Packaging
Postal Scales & Postage Meters
Personalizing & Advertising

259

259
260
260
262
264
264

Chapter 17 Shipping Your Items

Choosing the Right Carrier
Freight Services
Helpful Shipping Services
Charging Your Customers
International Shipping
Hire Someone Else!

267

267
271
272
273
275
276

Chapter 18 Essential Record Keeping

Track Inventory
Sales Records
Record Your Expenses
Save Important Documents
Report Earnings

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277
278
279
280
280

Chapter 19 Build a Great Reputation to Build Your Sales

Why Your Reputation Is Important
The Feedback Forum
How to Build & Maintain a Great Reputation
How to Leave Feedback

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282
282
283
286

PART THREE eBay As a Career: The Expert Chapters 289
Section Six You Need a Goal-Oriented Plan 289
Chapter 20 What Do You Want From Your Business?

15 Questions for Your Business

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290

Chapter 21 Regulations You Need to Know 296
Section Seven Manage Your Time & Maximize Your Profits 299
Chapter 22 Attract More Customers & Boost Your Profits

Your Very Own eBay Store
Link Exchanges with Other Sellers
Advertisements on Discussion Groups or E-Zines
Your Own Opt-In E-Zine for Previous/Potential Customers
Your About Me Page on eBay
eBay Powerseller Program
Strategies Employed by Other Successful Sellers
Promotions in Your E-Mail Communications
The Simple Way - Word of Mouth
Advertisements Targeted Toward Your Local Market
Advertisements in Specialty Magazines
Advertisements in Appropriate Mailing Lists
Your Own Profitable Website
Targeted Pay-Per-Click Advertisements
Analyze Your Profits - What's Making Money and What Isn't?

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300
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305
306
307
307
308
308
309
309
309
310
310
310
312
313

Chapter 23 Auction Management Services

What About Management Services Can Do for You
How to Choose the Right Service or Software

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316

Section Eight Summing It All Up 321
Chapter 24 So, Are You Ready for This?

The Complete To-Do List

322
Chapter 25 It's Time for Your eBay Business to Take Off! 333
Appendix Helpful Links & Freebie Directory 335